Web Design FAQ
Please contact us anytime if you have a question not listed on our company FAQ page
UNDERSTAND OUR BUSINESS
A guide to understanding our company and how we work
Here you can find a complete web design FAQ for website design questions in Thailand with common questions and answers about web design services and our company.
If you can’t find the answer to your web design question on our FAQ page, then please contact staff at PATTAYAMEDIA.com who are always available to help you with any requests for information about our services.

General FAQ
No 1 on our FAQ. Unfortunately we will not showcase our work in order to protect our clients designs. There are many fake or unprofessional designers in Thailand who visit our website to copy our customer website designs, their text, their images and other aspects of our websites and sell them to similar companies.
PROTECTING OUR CUSTOMERS PRIVACY
It is our main responsibility to protect all of our clients and to prevent other designers from copying their sites. As a result, we will not allow other people access to view our work as it is more important for us to protect our clients interests than to show off our work.
WEB DESIGN CUSTOMERS COME FIRST!
We will always put our customers first and protect their privacy.
If you would like an indication of the quality of our design work then we would suggest you use our company website as an example as the design is clean, professional and SEO friendly.
Who you work with will ultimately depend on the type of website and services you require. Generally speaking, at some point every member of our website design and marketing team will be working on different aspects of your site.
You will be assigned the most senior member of staff in our design team from start to finish.
Trust is a very important word and should be taken very seriously. The fact we have been in business since 2004 says a lot about the credibility of our Pattaya web design company.
TRUST OUR WEB DESIGN COMPANY
We have a very good article that covers trust and detailed information about How to choose a web designer in Pattaya. We highly recommend you read this article to understand how and why you should choose a web design company for your business.
In our opinion yes! But of course we are going to say that with a big cheeky grin. But we genuinely value our level of service so highly that we believe we are the best web design company in Pattaya without question.
We are the best in Pattaya
You find a better web design agency in Pattaya than ours and I’ll find you a pig that can fly. We are so good, even the other Pattaya web design companies come to our website for ideas to copy our work and our text.
For a very, very long time and in Pattaya alone with our famous web design agency, since 2004. However, we were building websites way before then with another web design company based in the UK before moving our operation to set up a website design company in Thailand.
We are known in Thailand and especially Pattaya as the most famous web design agency in Pattaya who can bring your web business a great return of investment. We back up what we do with a web design portfolio that can’t be matched.
For more information, see our Why Choose Us page.
We work from Naklua, Pattaya, Bang Na in Bangkok and Hua Hin
We have no moved our main head office to Kanchanaburi and have a web design company in Hua Hin. In 2023 we will open our web design offices in Pattaya once refurbishment has been completed.
OUR MOST SUCCESSFUL WEB DESIGN CUSTOMERS
The most successful clients we have are the clients who know and understand that to have an online business they need to know how to communicate online with their clients. We urge you to do the same as it really will help you learn how to better service your customers through your website and it is very common to work this way with all the technology at our disposal.
We understand that sometimes some people require a meeting face to face as we are old fashioned too. It is possible we can arrange a meeting once we know about your business and what services you require.
Yes we can register you an official domain name.
If you have paid for a website and need to stop construction temporarily then please contact staff with information about the delay.
Web Design FAQ
Every website we build is different. However, assuming that there are no delays from your side of things then a typical website will take between 1 to 2 weeks to complete. In most cases we can complete a website in less than 2 weeks providing you have all your web content ready.
We can help you with any content for your business website however, we would urge you to try and provide as much text as you can about your business, products, services, staff, location etc.
The size of your website will ultimately depend on the size of your business or your marketing and advertising goals. We have a useful article that discusses this as found here Single page website vs multiple page website.
Yes you can. Every website that we build is built using WordPress. When your website goes live we will demonstrate and provide details and information to assist you in making changes.
COMPLEX CHANGES
We have website maintenance packages available for sites we have built ourselves. Please see the latest web design prices for more information.
Yes we can! If you are in urgent need of a website then please don’t waste anytime and contact our staff today.
Yes, we can and have designed websites in many multiple languages such as Japanese, Chinese, Russian, German and of course Thai language web design.
We primarily build websites using software called WordPress and most websites we build are built using web coding such as PHP, HTML5, JAVASCRIPT, CGI, PERL and more.
How much money you make from a website and equally how successful your website will be will depend on a number of factors as discussed on our What is the best online business to make money in Pattaya article.
No you do not. We have never met more than 98% of our clients face to face or even spoke with them over the phone. That is a remarkable high percentage. You just need to know how to send and receive emails to communicate.
Payment & Billing FAQ
Yes you can!
We are neither cheap Thai web designers or expensive Thai web designers and our web design prices are more than competitive. You will not find a web designer in Pattaya for value for money like PattayaMedia.com.
Payment will depend on the service and payment plan as written on your email quote.
PAYING FOR WEB DESIGN IN THAILAND
We bank with SIAM COMMERCIAL BANK and our business account is under our business and company name: DESCORP COMPANY LIMITED.
You can pay for your services in 2 ways. The best option is payment via bank transfer to one of our business bank accounts either in Thailand or abroad. Alternatively, you can pay securely online with a credit or debit card however, this will incur a 3% surcharge.
We do not know who the cheapest web designer in Pattaya is, as we do not visit our competitors websites. We advertise our web design prices on our website and if you can’t find a price or package to suit your requirements then we suggest you contact staff to get a FREE website design price quote.
SEO & Marketing FAQ
SEO is simply short for search engine optimisation or search engine optimisation if spelling a different way. The process of optimising a website for search engines is basically what is referred to as SEO.
WRITING THE RIGHT THINGS
Writing good web page content and using specific keywords within the body of your web page text is optimising your website for the search engines to try to get a good page rank for your chosen keywords. This and other things like meta descriptions basically constitutes search engine optimisation.
Yes we do. You can find our SEO & Marketing page and see what packages and services we have on offer for your website target goals.
This is a very tricky question as achieving a top page rank for specific keywords in organic (free natural) listings is a very long and difficult SEO job that involves hundreds if not thousands of man hours – depending on the keyword and it’s popularity of course.
GETTING A HIGH WEB PAGE RANK
Achieving a top ranking for a keyword that is hardly ever searched for of course is very easy, but then where will your web traffic come from if no one is searching for that particular keyword or search term.
The best way to get to the top of a Google web search for your chosen keywords is to run advertising adverts with Google. This can be quite costly and is also prone to failure if you do not know how to use their system. So if you do this yourself and fail, then you should hire a specialist web design agency who specialise in SEO and marketing in Thailand who can guarantee results and web traffic.
Yes we can. If you currently do not have a Facebook business page and need assistance in either setting one up or running it, then please check our SEO & Marketing services page or contact staff today.
Yes you can and we encourage you to do so as this will save you significant costs compared to hiring a professional. We would urge you to at some stage seek professional advice to make sure you market your website in a way that will not hurt or damage your business.